Refund Policy
Last updated: March 7, 2026
We want you to be completely satisfied with your purchase.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, the item must:
- Be unused and in the same condition that you received it
- Be in the original packaging
- Include proof of purchase
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and applied to your original method of payment within several business days.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Gift cards
- Personalised products
- Items marked as final sale
Return Shipping
Customers may be responsible for return shipping costs unless the item was defective or incorrect.
Late or Missing Refunds
If you haven’t received a refund yet, please first check with your bank or credit card company.
Contact
For return requests, please contact:
support@arvikgear.co.uk