Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days.
Delivery times may vary depending on the destination but generally take 5–10 business days.

Will I receive a tracking number?

Yes. Once your order has been shipped, you will receive an email containing your tracking number and a link to follow your delivery.

Can I return a product?

Yes. We offer a 30-day return policy. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

What if my item arrives damaged?

If your product arrives damaged or defective, please contact our support team and include photos of the item. We will assist you with a replacement or refund.

How can I contact customer support?

You can reach our support team via email:

Email: support@arvikgear.co.uk

Our team will respond as quickly as possible.