Returns & Exchanges Policy

Last updated: March 7, 2026

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange under the conditions below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition
• Be in the original packaging
• Include proof of purchase

Once the return is received and inspected, we will notify you regarding the approval of your refund.

Exchanges

If you received a defective or damaged item, we will gladly replace it.

To request an exchange, please contact our support team with:

• Your order number
• A description of the issue
• Photos of the product if applicable

Return Shipping

Customers may be responsible for return shipping costs unless the product arrived damaged or incorrect.

Processing Time

Approved refunds will be processed within several business days to the original payment method.

Contact

For returns or exchanges, please contact:
contact@arvikgear.co.uk